Customers

The teams running their business in Nexus.

Stories from our first cohort — consulting firms and design studios, restaurants and roasters, contractors and freight forwarders, solo freelancers and 30-person teams. Different industries, different countries, same answer: one workspace, one bill, one customer record.

Atelier Riyadh

Design studio

12 people · Riyadh, Saudi Arabia

We had a CRM, an invoicing tool, a time tracker, and three group chats trying to keep them in sync. Nexus replaced four subscriptions and the group chats. Our project leads got back four hours a week — and we close quotes in minutes instead of days.

Layla N. — Operations Lead

Products in use

  • Nexus CRM
  • Nexus Quotes
  • Nexus Time Tracking
  • Nexus Helpdesk

Outcomes

4 hrs/week
Saved per project lead
−4
Subscriptions cancelled
60s
Average quote-to-sent time

Maktab Studio

Boutique consultancy

6 people · Dubai, UAE

The CRM is the part I keep recommending to other founders. It actually tells you what to do today instead of generating another dashboard. Streaks sound silly until you watch a junior consultant beat last week’s call count for fun.

Omar S. — Co-founder

Products in use

  • Nexus CRM
  • Nexus Quotes
  • Nexus Time Tracking

Outcomes

+38%
Outbound calls per rep / week
12 days
Average sales cycle (was 21)
0
Tools the team still misses

Ravelin Build Co.

General contractor

24 people · Khobar, Saudi Arabia

Vendor portal tracking — Etimad, Aramco, every supplier login — used to live in a shared spreadsheet that nobody trusted. The same data lives on the org record now, with a colour-coded status and last-checked date. The CFO opens it on his phone.

Mariam A. — Head of Commercial

Products in use

  • Nexus CRM
  • Nexus Quotes
  • Nexus Time Tracking
  • Nexus Team & HR

Outcomes

0
Spreadsheets maintained for portals
100%
Active framework agreements tracked
1
Page the leadership team opens daily

Hala Roastery

Specialty coffee

8 people · Jeddah, Saudi Arabia

Wholesale was the part of the business we kept dropping. Café manager calls, says she needs ten kilos of the Yemeni single-origin by Thursday — and the order would die on a sticky note. Now every café is a CRM contact, every recurring order is a quote, every delivery is an invoice. Nothing slips.

Faisal R. — Founder

Products in use

  • Nexus CRM
  • Nexus Quotes
  • Nexus Invoicing

Outcomes

+62%
Wholesale revenue, year over year
0
Sticky notes on the order desk
24h
From café call to delivered invoice

Kawkab Marketing

Boutique agency

14 people · Amman, Jordan

Retainer billing was the part nobody wanted to own. Hours got logged in three different places, the bill went out a week late, and at least once a quarter we discovered we had been losing money on a client we thought was profitable. Time Tracking + Invoicing closed that hole. We finally know which retainers earn their keep.

Nadia H. — Managing Director

Products in use

  • Nexus CRM
  • Nexus Quotes
  • Nexus Time Tracking
  • Nexus Invoicing

Outcomes

6 days
Average days-to-paid (was 21)
+18%
Effective hourly rate after rate review
2
Loss-making retainers re-priced this quarter

Tasdir Logistics

Freight forwarder

32 people · Dammam, Saudi Arabia

We sign framework agreements with twelve different shippers — each with its own ceiling, its own validity dates, its own draw-down terms. The CRM tracks every framework with remaining headroom; the Finance model rolls them into the forecast. The board meeting starts five minutes earlier and ends an hour earlier than it used to.

Yousef T. — CEO

Products in use

  • Nexus CRM
  • Nexus Quotes
  • Nexus Finance
  • Nexus Team & HR

Outcomes

12
Live framework agreements tracked
−1 hr
Average board meeting length
14 mo
Forecasted runway visible at a glance

Olea & Sons

Restaurant group

18 people · Lisbon, Portugal

Onboarding a new line cook used to be three different documents emailed by three different managers. Now there's a checklist in Team & HR — uniforms, allergens training, the kitchen notebook in Knowledge Base — and the new hire ticks it off on day one. Two restaurants, one playbook.

Beatriz O. — Co-owner

Products in use

  • Nexus CRM
  • Nexus Helpdesk
  • Nexus Knowledge Base
  • Nexus Team & HR

Outcomes

< 1 day
Time to fully onboarded line cook
2
Restaurants on a single playbook
0
Standalone HR tools licensed

Trent Hayes

Independent product designer

Solo · London, United Kingdom

I'm one person. I do not need a "platform". What I needed was a CRM that did not feel like enterprise software, a quote that goes from draft to signed in twenty minutes, and a timesheet I can actually bill from. Nexus on Starter is exactly that — and the bill is one line, not five.

Trent H. — Independent designer

Products in use

  • Nexus CRM
  • Nexus Quotes
  • Nexus Time Tracking

Outcomes

20 min
Average quote draft → signed
1
Subscription, not five
£0
Spent on accounting glue this year

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