Legal

Legal pack

Version 2026-05-14. All documents below form one body of terms between you and Slingshot LLC.

These are the documents that govern your use of Nexus and any other service we provide. They are written for business customers; Nexus is not sold for personal, family, or household use.

Terms of Service

/terms

The Master Subscription Agreement. The contract between your business and Slingshot LLC when you use Nexus.

Privacy Policy

/privacy

How we collect, use, share, and protect personal data. PDPL- and GDPR-aligned.

Data Processing Addendum

/dpa

For customers who need a DPA: roles, security obligations, subprocessors, transfers, breach notification.

Acceptable Use Policy

/acceptable-use

What you can and cannot do with Nexus. Violating this policy can result in suspension or termination.

Service Level Agreement

/sla

99.5% monthly uptime commitment with prorated service credits as the sole remedy.

Refund & Cancellation Policy

/refund-policy

How cancellation works on monthly and annual plans, and when refunds apply.

Subprocessors

/subprocessors

Vendors that may process customer data on our behalf, and how we notify you of changes.

Need something else?

For a signed copy of the DPA, a separately negotiated agreement, or any other legal request: hit@eslingshot.com.

For Saudi data-subject rights requests, please review the Privacy Policy and contact us at the same address.

We refresh these documents at the same time and bump the version number on every material change. Old versions are available on request.